Shipping policy

  1. Overview
    At Csacdq, we are committed to providing reliable and efficient shipping services for all orders.This Shipping Policy explains how we process, ship, and deliver your orders.
  2. Order Processing Time
    All orders are processed within 1–3 business days after payment confirmation.Orders are not processed on weekends or public holidays.
  3. Shipping Time
    Estimated delivery times:
    • Standard Shipping: 7–15 business days

    • International Shipping : 10–20 business days

    Delivery times are estimates only and may vary depending on location and external factors.

  4. Shipping Fees
    Shipping fees are calculated at checkout based on destination and selected shipping method.
    Any applicable shipping costs will be clearly displayed before payment.
  5. Order Tracking
    Once your order has shipped, you will receive a confirmation email with tracking information.
    Tracking updates may take 24–72 hours to become active.
  6. Customs & Duties
    International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
  7. Shipping Delays
    Delays may occur due to customs processing, weather conditions, carrier delays, or peak seasons.
    We appreciate your understanding in such cases.
  8. Incorrect Address
    Customers are responsible for providing accurate shipping information.
    We are not responsible for delays or losses caused by incorrect addresses.
  9. Lost or Missing Packages
    If your package is lost or delayed beyond the expected timeframe, please contact us for assistance.
  10. Contact Us

    If you have any questions about shipping, please contact us:
    📧 Email : info@csacdq.com
    📞 Phone : +1 972-202-0120
    📍 Address : 8407 CASITA DR, MCKINNEY, TX 75071, USA
    We typically respond within 24–48 hours.